Frequently Asked Questions
Find answers to common questions about AutrixGPT, billing, and automations.
General
What is AutrixGPT?
AutrixGPT is a premium AI SaaS platform that allows you to chat with an AI assistant, analyze complex files, research data, and deploy automated workflows across various platforms like Instagram, WhatsApp, and Gmail.
Do I need coding skills to use AutrixGPT?
No! AutrixGPT is built for non-technical users. Our intuitive visual interface and conversational AI make setting up automations and researching data simple.
AI Assistant & Analysis
What file types can I upload?
You can upload PDF, Excel (XLSX), CSV, DOCX, and Image files. The AI will read and extract the relevant data for you to query.
Is my data secure when I upload files?
Yes. We use enterprise-grade encryption for data in transit and at rest. Your uploaded files are strictly used for your session and are not used to train public models.
Automations
How do Instagram Automations work?
By connecting your Instagram Professional account, you can set up triggers (like a specific word in a comment) to automatically send DMs to your users.
Are there limits on how many automations I can run?
Limits depend on your pricing plan. The Free plan offers basic trials, while Premium and Business plans offer higher or unlimited automation runs.
Billing
Can I cancel my subscription at any time?
Yes, you can cancel your subscription from your account dashboard at any time. You will continue to have access until the end of your current billing cycle.